Privacy & Security Policy
Last Updated: April 2026
At Egypt Pyramids Inn, the privacy and security of our guests and travelers are of the utmost importance. This policy outlines what personal information we collect, how we use and protect it, and your rights as our valued guest.
1. Information We Collect
When you make a hotel reservation, tour booking, inquiry, or use our platform, we may collect the following personal information:
Personal Details
- Full name and nationality
- Email address and phone number
- Passport or national ID number (required for hotel check-in and certain tour entry tickets)
- Date of birth (where required for tour permits or travel documentation)
Stay & Tour Preferences
- Room type preferences, special requests, and accessibility needs
- Tour preferences, dietary requirements, and medical conditions relevant to your participation
Technical Data
- Device information, IP address, and browsing behavior collected via cookies (see Section 6)
Payment Information
- Billing details processed securely through our payment gateway (see Section 5)
2. How We Use Your Information
Egypt Pyramids Inn uses your personal data exclusively to:
- Process, confirm, and manage your hotel and tour bookings
- Send booking confirmations, pre-arrival instructions, and itinerary details
- Facilitate a smooth and personalized check-in experience
- Provide tailored tour recommendations and special offers for returning guests
- Respond to inquiries and deliver efficient customer support
- Ensure the safety and security of all guests and staff on our premises
- Comply with Egyptian legal and regulatory obligations, including tourism authority requirements
We will never use your data for purposes beyond those listed above without your explicit consent.
3. Data Sharing
Egypt Pyramids Inn does not sell, rent, or trade your personal information to any third parties. We may share limited and necessary data only with:
- Operational partners (transport providers, local tour guides, partner attractions) strictly to deliver your booked services
- Egyptian Tourism Authority and legal bodies where required by law (e.g., guest registration for hotel stays as mandated by Egyptian hospitality regulations)
- Payment processors handling your transaction securely
All partners are bound by strict confidentiality obligations and may only use your data for the specific agreed purpose.
4. Data Retention
We retain your personal data for as long as necessary to fulfill your booking, comply with legal hotel registration requirements, and resolve any potential disputes. Once data is no longer required, it is securely deleted or anonymized. You may request early deletion of your data at any time (see Section 7).
5. Payment Security
All payments processed through Egypt Pyramids Inn are handled via secure, PCI-DSS-compliant payment gateways. We do not store, access, or retain any credit or debit card information on our servers. Every transaction is protected by SSL/TLS encryption to ensure your financial data remains fully secure.
6. Cookies & Tracking
Our website uses cookies and similar tracking technologies to:
- Maintain your browsing session and remember your preferences
- Analyze website traffic and visitor behavior to improve our online experience
- Display relevant room offers, tour packages, and promotions
You may manage, restrict, or disable cookies at any time through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
7. Your Rights
As a guest or user of the Egypt Pyramids Inn platform, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correct — Request corrections to any inaccurate or incomplete data
- Delete — Request deletion of your personal data, subject to mandatory legal retention requirements for hotel guest records
- Opt Out — Unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by contacting us directly
- Portability — Request your data in a structured, portable format
To exercise any of these rights, please contact us using the details in Section 12.
8. Data Security Measures
We implement comprehensive technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption across all data transmission channels
- Secure, access-controlled servers and data storage systems
- Strict internal access controls — only authorized hotel and operations staff may access guest data on a need-to-know basis
- Physical security measures at our property to protect any paper-based guest records
- Regular security assessments and staff training on data protection best practices
9. Children's Privacy
Egypt Pyramids Inn welcomes families and younger guests. However, we do not knowingly collect personal data from children under the age of 16 without verified parental or guardian consent. If you believe a child has provided us with personal information without appropriate consent, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites, booking platforms, or partner services. Egypt Pyramids Inn is not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies independently before sharing any personal information.
11. Policy Updates
Egypt Pyramids Inn may update this Privacy & Security Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. Your continued use of our platform following any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this policy or your personal data, please do not hesitate to reach out:
Egypt Pyramids Inn Egypt 📞 +201012677487 📧 admin@egyptpyramidsinn.net